Return & Refund Policy
At WERY, we want you to be completely satisfied with your purchase.
If you are not happy with a product, we are here to help.
Please read our Return & Refund Policy below.
7 Days
Return Window
Most items can be returned within 7 days of delivery.
Easy Returns
Simple return process with quick pickup and support.
Quick Refunds
Refunds are processed within 5-7 business days after inspection.
Need Help?
Our support team is always ready to assist you.
1. Return Eligibility
You can return a product if:
Note: Consumables, refilled items, opened software, and customized products are not eligible for return unless defective.
2. How to Initiate a Return
Follow these simple steps:
account and go to
"My Orders".
click on "Request
Return".
for return and submit
your request.
and arrange pickup
if approved.
inspect the item, your
refund will be processed.
3. Refund Information
Refund Mode
Refunds are issued to the original payment method used
at the time of purchase.
Refund Time
Refunds are processed within 5-7 business days after we
receive and inspect the returned item.
Shipping Charges
Original shipping charges are non-refundable unless the return
is due to our error (wrong or defective item).
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Consumables (ink, toner, ribbons, pins, etc.)
-
Products damaged due to misuse, improper installation
or unauthorized repair - Software, licenses or digital products
- Customized or personalized products
- Items without original packaging or accessories
5. Important Notes
Still Need Help?
We are here for you!