Return & Refund Policy

Hassle-Free Returns, Easy Refunds

At WERY, we want you to be completely satisfied with your purchase. If you’re not happy with a product, we’re here to help.

7 Days

7 Days

Return Window

Most items can be returned within 7 days of delivery.

Easy Returns

Easy Returns

Return Window

Simple return process with quick pickup and support.

Quick Refunds

Quick Refunds

Return Window

Refunds are processed within 5-7 business days after inspection.

Need Help?

Need Help?

Return Window

Our support team is always ready to assist you.

1. Return Eligibility

You can return a product if:

The product is defective, damaged or not working.
All original accessories, manuals, labels and packaging are intact.
You received the wrong item.
The return request is raised within 7 days of delivery.
The product is unused, uninstalled, and in original condition.

Note: Consumables, refilled items, opened software, and customized products are not eligible for return unless defective.

2. How to Initiate a Return

Follow these simple steps:

Login to your WERY account and go to "My Orders".
01
Login to your WERY account and go to "My Orders".
Select the order and click on "Request Return".
02
Select the order and click on "Request Return".
Choose the reason for return and submit your request.
03
Choose the reason for return and submit your request.
Our team will review and arrange pickup if approved.
04
Our team will review and arrange pickup if approved.
Once we receive and inspect the item, your refund will be processed.
05
Once we receive and inspect the item, your refund will be processed.

3. Refund Information

Refund Mode
Refund Mode

Refunds are issued to the original payment method used at the time of purchase.

Refund Time
Refund Time

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Shipping Charges
Shipping Charges

Original shipping charges are non-refundable unless the return is due to our error.

4. Non-Returnable Items

The following items are not eligible for return or refund:

  • Consumables (ink, toner, ribbons, pins, etc.)
  • Products damaged due to misuse, improper installation or unauthorized repair
  • Software, licenses or digital products
  • Customized or personalized products
  • Items without original packaging or accessories

5. Important Notes

Please inspect your order upon delivery and raise a return request immediately if there is any issue.
WERY reserves the right to accept or reject return requests based on our Return Policy.
For any return-related queries, please contact our support team.

Still Need Help?

We are here for you!

support@wery.in
+91 93108 28922
Mon - Sat: 10:00 AM - 7:00 PM
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