Shipping policy

Last Updated: July 12, 2026

At Wery.in, we are committed to delivering your orders quickly, securely, and reliably across India. We partner with trusted courier and logistics providers to ensure your products reach you in excellent condition.

1. Order Processing

  • Orders are typically processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During festivals, promotional campaigns, or high-order volume periods, processing times may be slightly longer.

2. Shipping & Delivery

  • Standard delivery across India generally takes 5–7 business days from the date of dispatch.

  • Delivery timelines may vary depending on your location, courier availability, weather conditions, natural disasters, or other unforeseen circumstances.

  • Deliveries are made Monday to Saturday, between 9:00 AM and 7:00 PM, excluding Sundays and public holidays.

3. Shipping Charges

  • Shipping charges are automatically calculated during checkout based on the product's weight, dimensions, destination, and selected shipping method.

  • Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has been dispatched, you will receive your shipment tracking details via email and/or SMS, allowing you to monitor your package until delivery.

5. Address Changes

Shipping address modifications can only be requested before the order has been dispatched.

Once an order has been shipped, we are unable to change the delivery address.

6. Delivery Attempts

Our courier partners will make delivery attempts according to their standard delivery policy.

If a shipment is returned due to:

  • Incorrect or incomplete delivery address

  • Customer unavailability

  • Refusal to accept the shipment

Additional shipping charges may apply for re-dispatch.

7. Damaged, Missing or Tampered Shipments

If your package appears damaged, tampered with, or if any product or accessory is missing, please notify us within 24 hours of delivery by emailing support@wery.in along with clear photographs of:

  • The outer package

  • The shipping label

  • The damaged product (if applicable)

  • Any missing or incorrect items received

Our team will investigate the issue and provide an appropriate resolution, including replacement or refund where applicable.

8. Shipping Restrictions

  • We currently deliver across most serviceable locations within India.

  • Delivery availability may vary depending on the serviceability of your PIN code.

  • Certain remote or restricted locations may require additional delivery time.

9. Contact Us

For any questions regarding shipping, order status, or delivery, please contact us:

Wery.in

Email: support@wery.in

Phone: +91 93108 28922

Address: B2-99, Moulsari Avenue, DLF Phase 3, Sector 24, Gurugram, Haryana – 122002

GSTIN: 06ETCPS8746E1ZB